Slash2Gash relies on UPS and USPS for most of our shipping needs. UPS ships daily Monday to Friday. ***Please note that UPS does NOT count Saturday as a "business day". Meaning if you select "next day air" on a Friday, next day = Monday as their next "business day". Compared to the Post Office, they DO count Saturday.
Orders are processed and your selections are shipped usually within 1 - 3 business days, but may take up to 7 business days on rare occasions from date of ordering.
USPS promises to deliver your package in 2-3 days for Priority Mail and 3-5 for First Class.
- YOU have the control to select your shipping speed and carrier at checkout.
- We process most orders daily, or in 24 hours, depending on the time of the day and the order load we are experiencing.
- It takes about 3 days on average for US orders to arrive after shipping (1-7 days).
- On rare occasions it can take a week for your order to arrive. If you have not received your order in a week please contact us.
- It could take up to 4 weeks for international orders, some countries are slower than others.
- All Details of our Shipping and Return Policy can be found below. We recommend you read it all before placing an order, contact us if you have any questions before hand.
- WE RESERVE THE RIGHT TO CANCEL ANY ORDER AND ISSUE FULL REFUND. Orders with different billing and shipping addresses will need to be verified over the phone prior to shipping. Failure to provide a contact phone may result in the cancellation of your order.
- Please Create an Account, and provide a valid phone number. This is the most effective way for you to track your orders, and for us to communicate speedy service.
- We ship to the continental United States, Alaska, and Hawaii at this time WE NO LONGER OFFER ANY INTERNATIONAL SHIPPING this page will be updated soon to remove any international information (we no longer ship to the UK and other European countries due to new Brexit and Tax laws for 2021). There may be additional charges for packages going to Alaska and Hawaii. You will be contacted with the additional shipping charges. We will not ship your order until you have approved the shipping charges.
- All orders ship FedEx, UPS, USPS First Class, or Priority Mail depending on weight.
- To be fair to our customers the shipping fees are calculated based on destination and weight and not on order total.
- Express shipping guarantees next day or 2nd day delivery within United States. Check Delivery Speed (our zip code is 44312). This is a guarantee given by the US Postal Service. It is not our guarantee. The money back guarantee is provided by USPS.
- Please double check the shipping address you've submitted. We seldom get old addresses automatically submitted by PayPal. It is your responsibility to make sure you've provided us a correct shipping address. We will not be held liable for shipments not received due to wrong or incomplete address information provided.
- Please Note that if your package is "Returned to Sender, insufficient address" Unfortunately, the carrier does NOT refund the shipping costs, and a new label must be purchased for a 2nd attempt. UPS charges us extra for a "Return to Sender Fee". You will be responsible for covering any additional fees resulting from an insufficient address.
- If applicable, a tracking number will be emailed to you as soon as your order ships out.
- There are no tracking services for orders that fit in flat envelopes.
- The average shipping time within USA is about 2-3 days according to USPS.
- Please note sometimes it can take 7-14 days for domestic mail to be delivered.
- International orders can take up to 4 weeks to be delivered (We've seen it as bad as 8 weeks on very rare occasions.
- The international buyer accepts all shipping risks, customs charges and import fees if any. Please note we provide 3 shipping options to international destinations. Basic standard shipping which has no tracking capabilities. A customs number may be provided which is our proof of shipping, this customs number will track the package as it leaves the United States. It will not update once it leaves United States. Please note by placing an order to an international destination you accept the risk of the package getting lost, seized, or being delivered in an untimely fashion. Any chargeback claims made with payment providers will be contested with proof of shipping. If you would like fully trackable and insured shipments you must pick the pricier Priority or Priority Express shipping methods. If you choose to order RESTRICTED items in your country, and they become seized by your Customs, that was YOUR RISK and we can NOT offer any refunds. Please check your laws before ordering.
- We will NOT SHIP to any international address that does not match the credit card billing address.
- MINIMUM ORDER amount for international destinations, please have an order value of at least $25 (before shipping). If your shipping cost is higher than the product value, we will most likely CANCEL your order, as this is very high risk and not worth our time to process.
- INTERNATIONAL BUYERS BE AWARE, Government greed is at its max! We've had UK customers being charged $22 custom fees for orders totaling $50. Your order may face a custom import fee which you will be responsible for. Check your countries policies on ordering products online. Some countries allow up to a certain amount to be customs exempt. We declare the amount of your order on a customs form when we ship products. Please do not ask us to declare lower values on your shipments. Keep in mind Big Brother is watching and wants his share.
- Priority Mail provided by USPS recently started showing when to expect your package. Please read the shipping policies of USPS straight off the USPS website. Please do not expect us to refund shipping for Priority Mail Service Delivery times. The only guaranteed shipping option we have is "Priority Express" which is guaranteed because the Post Office Guarantees it. Please understand when you are placing an order you are dealing with us and the Post Office. US Postal Service is actually a very reliable service but they do mess up every now and then. We hope you can understand we will get your order out as soon as possible, the rest is on the post office to make an on time delivery. Read this below before you pick your shipping option. If you want guarantees it is available, it does cost extra and it is called "Priority Express". (Guarantee only applies to US Domestic shipping addresses)
Is the scheduled delivery day guaranteed?
Priority Mail remains a non-guaranteed service. The Postal Service does not provide a money-back guarantee if items sent via Priority Mail fail to arrive by the scheduled delivery date. However, Priority Mail Express continues to provide a money-back guarantee* service for most domestic destination.
P.O. Boxes & APO's
We apologize for the inconvenience, but FedEx and UPS does not ship to post office boxes at this time. If you place an order and list a P.O. Box in your "Ship To Address", we will contact you for a different address. If we do not receive a response from you within 48 hours, we will cancel your order. If you would like your product shipped to an APO, we will notify you of the exact shipping fees shortly after your order has been placed.