They mean it. Had a small hiccup on an order. Emailed me a return label, FREE, adjusted & sent back, all within a week. Sometimes it's the service, when really good. These people are! Highly recommend. If the follow-up service is bad, you never forget, it seems. I'd buy from here anytime. You're in good hands.

The shipping only took 2 days, and the product is amazing so far. It came without tap or play and felt amazing. I am using it as a beater so I don’t mind the tap it has now, but it still feels out of box! I’m sure if I took the time to replace the bushings with the spare hard ware that IT CAME WITH, and thread locked the screws it would be perfect. The fact that it came with a screw driver AND spare hardware is so satisfying, and even if you run out or lose the hardware, they sell spare hardware for realty cheap! Don’t waste your time with aliexpress it is likely that the package will get lost in shipment or take months to show up, however Slash to Gash is great, with better qc and costumer service, along with faster shipping. I don’t speak for everyone but I will pay an extra 30 dollars for any package if it means I will have a blemish free product that ships in days.

I bought a ton of products from s2g as a first time buyer and i just want to say, i am more than satisfied with everything! The products are great, (I ordered a kraken clone (live and trainer), falcon as well as a CHAB clone) as i wanted a step-up from those cheap balis youd get from other websites and buyers. The balis you get here flip absolutely amazing, little to no tap as well as minimal play coming right out of the box. Mr. S2G himself has told me that he goes through all the hardware to tweak each bali he sends out to ensure the best quality out of the box! Ended up making another purchase (kraken trainer and chab)right after the the live blade clone kraken, and Jeff was so kind enough to throw in a free tube of locktite! Extremely fast shipping, and amazing customer service! if there is any slip up or mishap in the order process Jeff will be very accommodating and helpful to in order to reach a solution. Safe to say, im ordering more from here.
Thank you Jeff and Slash2Gash for the extra gift you threw in for me as well as ensuring a fast, quick and quality services to one of my favorite hobbies!

I bought the stag horn damascus swinguard knife. Since I tend to be impatient, I paid for the next day air shipping. Well Jeff, the owner of the store took the time to contact me to let me know his store was surprisingly close to me. He even offered to personally drop the knife off at my house to save me $. As far as the knife, it has a solid build, excellent opening action & a solid lock up. Stag is genuine too. Great knife. Great company. Thanks Jeff!

I bought a number of these knives as gifts, they're a blast to play with and look great. What really blew me out of the water was the customer service, one of the knives I bought as a gift had a lock that wouldn't fully engage, and Jeff sent me a brand new one at no extra charge with a separate order I placed. You don't see customer service like that in most places anymore, thanks again Jeff!

Love my new knife. It is as described and is of high quality. Easy to understand what you're getting and easy to order. When I had an issue with shipping due to a mix-up with my address, I promptly received an email from the owner asking me to call him. When I called, it was the owner himself. No recordings, no robots. He explained to me the issue and was knowledgeable of how to resolve the issue. The issue (again, the issue was on my end, not his) was resolved and my knife was sent out very quickly. It arrived on time, even earlier than I was expecting. I highly recommend using this website and supporting this small business. The process from beginning to end was painless and worry free. I will be shopping here again!

The three switchblades I purchased are absolutely amazing. The quality of these switchblades far exceed the price paid for them. A very rare occurrence these days as we all know. Truly I do not have a single negative on any of the three I purchased. But what is truly going to keep my coming back to Slash2Gash is not only the amazing quality knives at a price I still cannot believe, but the absolute best customer service I have received online. Jeff went above and beyond to not only ensure the accuracy of my order for immediate processing but talk out the best delivery option possible to ensure my switchblades arrived before I had to return from the holidays. The turn around time from time I placed the order to delivery was only 3.5 days, truly amazing. It is this customer service that will be bringing me back for the whole collection.

(Rosewood not displayed as it was a gift)

I'm so impressed with the service on my order! I saw that what I wanted was out of stock, and asked if when it came back in they could modify it so that I had one color for the bite handle and another for the safe handle. In less than 30 minutes I got a reply from Jeff saying that not only had new stock just come in, he'd be happy to accommodate my request. I placed my order and specified the blade style and color for each handle that I wanted, and again, in less than 30 minutes I had a tracking order for my package.

I just got my package today. The knife is already tuned out of the box with the pivots swinging smoothly and freely with no tap whatsoever. The appearance is flawless with regard to machining, anodizing and symmetry of the handles, and Jeff delivered exactly the combination I requested.

I'm super happy with my new knife, and will definitely be back for future purchases. Thank you!

Many sites stated out of stock on this color- this one didn't. Product was exactly what I wanted and shipping was super fast. Owner even took the time to personally call me to verify my information prior to shipment - this is a rarity these days! Definitely recommend this product and this company!

Better than I had thought! Also shipped the same day I ordered it and arrived in my hands 2 days later. Better than waiting on the China shipping. Will be looking into ordering from slash2gash again!

I’ve managed to get ahold of a few grail balisongs, but as I was late to the game, the 42 was well extinct before I got more serious into the hobby. Unwilling to pay the obscene prices on the used market (when you can even find one for sale) I decided to go the clone route. Unwilling to take the gamble and order from China, and after some research, I decided to spend a little extra and ordered a tuned and tested knife from a US seller. 3 days after ordering, it arrived. Wow! This is not the ccc I remember growing up with! This is a very well built, sharp, and surprisingly well finished knife that also happens to flip extremely well! Originally I was going to order this to both fill the void in my collection where a Benchmade 42 should be, as well as use it as my “beater” knife that I wouldn’t feel so bad about losing or breaking, but I guess I need to keep looking for a beater. I don’t want to lose or break this one! Jeff and Little Slash (and his training m&m’s) were awesome and entertaining to deal with too! I will definitely be buying more!

I recently ordered a pair of stiletto switchblades from S2G and was really impressed with their dedication to customer service. They promptly responded to my order request and mailed my package within literal hours of my order being placed. I received the package three days later. I'll gladly do business with these folks in the future. Thanks again, S2G.

Package arrived 2 days earlier. Great customer service and Google tracking service. Low price and free ship. One of the best companies I've ordered from. And I order a lot. Will use the again. Thank ypu.

I love the way this knife feels and flips. I ordered the blue with tanto and this thing looks better than the pictures. Came with some extra bushings and hardware. Tolerances were good out of the box but I tuned her up and little too zero play. This blade is SHARP! Do yourself a favor and order the training blade as well. It comes with extra hardware as well.

Jeff had my order out same day and made sure no had everything I wanted and needed. It was nice not having to worry about the seller and having to wait a month or more for hopefully a good knife with great tolerances.
Stress-free! I will be ordering from him again. We need some Theone replicants!

I’ve had this Chab for about 2 months now and it still flips as good if not better than the day I got it. It has broken in now and is so smooth. There is still no play as long as the screws don’t get loose. I can’t think of anything bad to say about this Bali, it’s perfect. And the service is second to none. I would recommend this knife to everyone I know and to anybody who wants a quality balisong that will last a lifetime. I would give 10 stars if I could. From service to products everything is always perfect with this company. Trust me you won’t be disappointed in the Chab at all.